Terms of service
Terms and Conditions
1. Introduction
Welcome to Qalanjo Designs. By accessing or using our website qalanjodesigns.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with these terms, please do not use our website.
2. Definitions
- "We," "us," "our" refers to Qalanjo Designs.
- "You," "your" refers to the user or customer of our website.
- "Products" refers to the clothing items available for purchase on our website.
3. Product Information
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the colour, style, or details of the products will be exactly as depicted on your screen.
4. Ordering and Payment
- Order Processing: Orders are processed on business days. Orders placed on weekends or public holidays will be processed the next business day.
- Payment: Payment must be made in full at the time of purchase. We accept various payment methods, including credit cards and PayPal.
5. Shipping and Delivery
- Shipping Costs: Shipping costs are calculated based on the delivery location and will be displayed at checkout.
- Delivery Times: Delivery times vary based on your location and the shipping method selected. We aim to process and dispatch your order as quickly as possible but are not responsible for delays caused by the shipping carrier.
6. Returns and Exchanges
- Returns: All sales are final. We do not offer refunds or exchanges unless the product is defective or damaged upon receipt. Please contact us within 7 days of receiving your order if you believe there is an issue with the product.
- Damaged or Defective Products: If you receive a damaged or defective item, please provide photographic evidence and a description of the issue. We will review the situation and may offer a replacement or store credit at our discretion.
7. Privacy and Security
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in our Privacy Policy.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Qalanjo Designs and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, Qalanjo Designs is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or website.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of the site constitutes your acceptance of the updated terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Australia.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Qalanjo Designs
info.qalanjodesigns@gmail.com
ABN: 73 366 875 203